Frequently Asked Questions
If you don’t find what you need, reach out and we’ll get back to you.
Frequently Asked Questions
If you don’t find what you need, reach out and we’ll get back to you.
PRE-RACE
PRE-RACE
Entries for the Ford Trailseeker Series are available here.
Entries close the Monday before the race at midnight. Unfortunately, no late entries will be accepted once they have closed.
Yes, you can. Up to the Monday before the event you can transfer your ticket directly on Howler by logging into your profile.
Alternatively, you can email us at info@advendurance.com for assistance.
How to transfer your ticket on Howler:
Log in to your Howler account using the email address you used to buy your ticket.
Go to the Tickets tab and find your ticket.
Click the three dots (⋮) next to the ticket you want to transfer.
Enter the recipient’s details.
Review the details, confirm the transfer, and pay the transfer fee (if applicable).
Registration takes place on race day at the event venue. The exact time depends on the event and location, but it usually starts around 06:00. We recommend arriving at least an hour before your start time.
Remember to bring your Pursuit Timing Board along, or you can purchase one on the day for R60.
The Pursuit Timing Board is a compulsory board used for all race distances to ensure your results are captured accurately. Without it, your time cannot be recorded.
Every rider must have a new Pursuit Timing Board with a QR code. You can:
- Buy your board online through Howler and collect it at registration on race day.
- Or, purchase a board directly at registration.
At registration, your board will be allocated to you. If you ordered one online, it will be ready for collection and linked to your race number.
Upon arrival at the venue, our registration staff will scan the QR code on your badge. If you do not yet have a board, they will look up your entry by your name and surname, so please ensure your registration details are correct.
After the race, you can view your results and race index on our Pursuit Portal: https://www.pursuit.africa/#/dashboard/my-results
Yes, you can. Please make sure you have the rider’s Pursuit Timing Board number, full name, surname, and race distance when collecting on their behalf.
Please note that there are no physical race packs; instead, riders will receive their virtual goodie bag via email on the Wednesday after the event.
Your seeding and race details will be sent out on Wednesday before race day. If you have any questions or haven’t received the information, feel free to reach out to our race office at info@advendurance.com
All batch and seeding information is managed by Pursuit. You will receive an email with your race details on the Wednesday before the event.
If you are unhappy with your seeding or have not received your email, please contact us at info@advendurance.com. You can also speak to the Registration staff on race day for assistance.
You will be seeded according to your Pursuit index. You can view your index with recent race results on our Portal – https://pursuit.africa/#/dashboard/my-results
- Grand Masters will have their own batch.
- Grand Master females will start with the A Ladies batch.
- The top-ranked Youths, Juniors, and Sub-Juniors will start in the A batches. This applies to the top 30 riders in each category.
Yes. To request a distance change, please email info@advendurance.com. The race office team will assist you with the update.
Race Day
Race Day
Here are the preliminary start times for our mountain bike events.
Please note that these times are subject to change and may vary by season and venue.
Marathon: From 07:00
Half Marathon: From 08:00
20km: From 09:00
10km: From 09:30
Prize Giving: 11:30
Yes, there are water points along the route, with the number varying based on the distance you choose. Each water point will have water, snacks, and products from our nutritional sponsor, PVM. Snacks may include items like potatoes and date balls, but the offerings can vary.
*Please note that the number of water points may change depending on the venue and route.
Yes, prize money is awarded! You can find the full breakdown of the winnings here.
Yes, helmets are mandatory for all riders. You must wear a helmet at all times while riding, and you will not be permitted to race without one.
Yes, medics are stationed at various points along the route to ensure your safety and provide assistance if needed.
We recommend carrying basic repair tools to fix minor issues.
If you are unable to continue, a sweep vehicle will come by to assist you and transport you and your bike back to the finish line.
For emergencies, please call 066 247 2123.
POST RACE
POST RACE
A result SMS will be sent on race day. If you’ve not received an SMS, please visit our results page here, where results are uploaded.
Your race results will be sent to you by SMS from Finish Time after the event which will contain a link where race results can be queried. You will have until the Tuesday after the event to submit queries.
Ideally, we prefer to have all prize winners on the podium for press and photographs. If you cannot stay for prize-giving, please make a prior arrangement with a staff member to avoid forfeiting your prize.
Thanks to Ford, you’ll receive free event photos valued at R328. You can view and download your Action Photo SA race day pictures here. Enjoy your memories from the race!
E-BIKES
E-BIKES
Yes there is, you can enter here. Please note that the E-Bike category is not governed by UCI or CSA rules and is considered “unregulated.” As we cannot control the maximum speed settings on E-Bikes, no prizes or prize money will be awarded for this category.
You can find all the specific rules for the E-Bike category here.
The E-Bike category is not governed by UCI or CSA rules and is considered “unregulated.” As we cannot control the maximum speed settings on E-Bikes, no prizes or prize money will be awarded for this category.
Sponsorship
Sponsorship
For information on exhibiting at a Trailseeker event, please reach out to us at info@advendurance.com.
If you’re interested in sponsoring the Ford Trailseeker Series, please get in touch with pieter@faces.africa for more details.